Meet Our Team

If you are experiencing an emergency, call 911 immediately for help.

Kawartha Lakes Paramedic Service operates a fleet of 14 ambulances and 3 Emergency Response Units (ERUs), with reporting stations in Lindsay, Fenelon Falls, Pontypool, and Bobcaygeon, and satellite posts in Coboconk and Lindsay West.

Our team of Primary and Advanced Care Paramedics responds 24/7 to nearly 14,000 emergency medical calls each year. We serve approximately 82,000 residents across more than 3,000 square kilometers, making Kawartha Lakes the largest single-tier municipality in Southern Ontario by land area. As a major cottage and recreational destination, the region also sees over 1.6 million visitors annually, all within the scope of paramedic coverage.

Despite rising emergency call volumes, paramedic response times in Kawartha Lakes remain consistent. Since 2020, patient transports are up over 26% with crews navigating lakes and rural roads to reach patients safely. Calls are triaged using Medical Priority Dispatch System (MPDS), a clinically validated system to ensure timely care.

To learn more, visit the Ministry of Health and Long-Term Care website to learn more about the Land Ambulance Response Time Standard.

Lakeridge Health Corporation (Oshawa Hospital) is our Ministry of Health appointed Medical Director.

The Team

88

Paramedics, full and part-time

22

Advanced Care Paramedics

54

Primary Care Paramedics

8

Full-time Community Paramedics

1

Full-time Logistics Technician

7

Full-time Superintendents

2

Administrative Assistants

1

Executive Assistant

2

Deputy Chiefs

1

Chief

Our Commitment

Sudden Cardiac Arrest

25% of the time, we plan to have a paramedic respond to a sudden cardiac arrest within six minutes from the time ambulance dispatch conveys the call information until the paramedic arrives at the scene, ready to use a defibrillator.

Resuscitation

50% of the time, City of Kawartha Lakes Paramedic Service plans to have a paramedic respond to any patient determined to be a Canadian Triage and Acuity Scale 1 within 8 minutes of dispatch conveying the call.

Emergent

60% of the time, City of Kawartha Lakes Paramedic Service plans to have a paramedic respond to any patient determined to be a Canadian Triage and Acuity Scale 2 within 10 minutes of dispatch conveying the call.

Urgent

75% of the time, City of Kawartha Lakes Paramedic Service plans to have a paramedic respond to any patient determined to be a Canadian Triage and Acuity Scale 3 within 20 minutes of dispatch conveying the call.

Less Urgent

75% of the time, City of Kawartha Lakes Paramedic Service plans to have a paramedic respond to any patient determined to be a Canadian Triage and Acuity Scale 4 within 25 minutes of dispatch conveying the call.

Non-urgent

75% of the time, City of Kawartha Lakes Paramedic Service plans to have a paramedic respond to any patient determined to be a Canadian Triage and Acuity Scale 5 within 30 minutes of dispatch conveying the call.

Our Vehicles

The vehicles we use are known as Emergency Response Units (ERU) and ambulances. These vehicles respond to emergencies in the community by bringing Primary or Advanced Care Paramedics. We have a fleet of 14 ambulances and three Emergency Response Units.

Our Stations

Reporting stations in Lindsay, Fenelon Falls, Pontypool and Bobcaygeon. Satellite Posts in Coboconk and Lindsay West.

Our Initiatives

We deliver a number of community education programs, with the intention of making our community a safer place for all. To learn more, visit our Cardiac Arrest (PAD) and Public Education page.